How safe is it to shop from us?
Can the orders be shipped internationally?
We ship WORLDWIDE.
Is it possible that I may change my shipping address or cancel my order after I have placed it?
After placing your order contact us immediately through our contact page. If your order has been already shipped then it is not possible for us to change shipping address, or to cancel your order.
How long will it take for my order to be delivered in the United States?
It will take 2 to 4 weeks within United States and Canada and will take 3 to 5 weeks for countries other than that.
How can I track my order?
After your order has been shipped you will receive confirmation email from us, it will contain tracking number and id. You can track your order by using that tracking id. If your package gets lost, you will offer full refund.
Note: some countries or couriers does not offer a tracking code.
Order is missing but tracking says delivered
Check around your neighborhood and inquire from your family members about your courier. Check from your apartment office for the same.If you are still unable to locate, contact your post office or courier office. They will provide you information about your package or file a claim.We will not be responsible for refund, if it is transpire that the courier has been delivered.
Why was my order not shipped in one package?
Order may be shipped from different warehouses containing multiple items may be shipped in more than one package, one before another. If you will not receive your order in one package, it is possible that other items are still on their way.
Why can I not track my order?
Once the order has been shipped, It may take 24 to 48 hours to update the tracking information. Sometimes it happens that a package has not received the proper origin and transit scans.If you haven’t received your order on provided time frame, please feel free to contact us.
In case I need assistance, how do I proceed?
Please contact us via our contact form.We will respond within 24 to 48 hours.